1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Identification Information: Name, email address, phone number, mailing address, billing address.
• Account Information: Username, password, and other registration details.
• Payment Information: Credit/debit card details, billing information (Note: Payment processing is handled securely by our payment partners. We do not store your payment information).

b. Non-Personal Information

• Technical Data: IP address, browser type, operating system, device information.
• Usage Data: Pages visited, time spent on pages, navigation paths, referral sources.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Website.

c. Order and Transaction Information

• Details of products ordered, customization requests, order history, and transaction records.

d. Communications

• Records of your interactions with our customer service, support inquiries, and feedback.

2. How We Use Your Information

We use the collected information for various purposes, including:

a. To Provide and Maintain Our Services

• Processing and fulfilling your orders.
• Managing your account and providing customer support.
• Customizing and personalizing your experience on our Website.

b. To Improve Our Website and Services

• Analyzing usage patterns to enhance functionality and user experience.
• Developing new products, services, features, and functionality.

c. To Communicate with You

• Sending order confirmations, shipping notifications, and related updates.
• Responding to your inquiries, feedback, and support requests.
• Sending promotional materials, newsletters, and marketing communications (you can opt-out at any time).

d. For Security and Fraud Prevention

• Monitoring and protecting against unauthorized access, fraud, and other security threats.

e. To Comply with Legal Obligations

• Fulfilling legal, regulatory, and contractual requirements.

3. How We Share Your Information

We may share your information in the following circumstances:

a. With Service Providers

• Third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer support.

b. For Business Transfers

• In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

c. With Your Consent

• We may share your information with third parties when you have given us explicit consent to do so.

d. For Legal Reasons

• To comply with legal obligations, protect our rights, enforce our Terms and Conditions, or respond to legal requests.

e. Aggregated and Anonymized Data

• We may share aggregated or anonymized data that does not personally identify you for various purposes, including research and analysis.

4. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small data files stored on your device that help us enhance your browsing experience.

b. How We Use Cookies

• Essential Cookies: Necessary for the operation of our Website.
• Performance and Analytics Cookies: Help us understand how visitors interact with our Website.
• Functionality Cookies: Remember your preferences and settings.
• Advertising and Marketing Cookies: Deliver personalized advertisements and measure the effectiveness of our marketing campaigns.

c. Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

a. Access and Update

You can access and update your account information by logging into your account on our Website.

b. Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

c. Erasure

You can request the deletion of your personal information, subject to certain legal obligations.

d. Restriction of Processing

You can request that we limit the processing of your personal information under specific circumstances.

e. Objection

You have the right to object to the processing of your personal information for direct marketing purposes.

f. Withdraw Consent

If you have given consent for any data processing activities, you can withdraw it at any time.

g. Exercising Your Rights

To exercise any of these rights, please contact us using the contact details provided in Section 15.

7. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or the content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We take steps to ensure that your information remains protected in accordance with this Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. It is recommended that you review this Privacy Policy periodically for any changes.

11. California Privacy Rights

a. California Consumer Privacy Act (CCPA)

If you are a resident of California, you have certain rights under the CCPA, including:

• The right to know what personal information is being collected about you.
• The right to request deletion of your personal information.
• The right to opt-out of the sale of your personal information.
• The right to non-discrimination for exercising your CCPA rights.

To exercise these rights, please contact us using the contact information provided below.

12. Do Not Track Signals

Our Website does not respond to Do Not Track (DNT) signals. However, you can control the use of tracking technologies through your browser settings.

13. Policy for Custom Furniture Requests

When you contact us for custom furniture services, we may collect additional information related to your specific requirements. This information will be used solely for the purpose of fulfilling your custom order and will not be shared with third parties without your consent, except as necessary to provide the requested services.

14. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@designden.pk
• Phone: +923305379868
• Address Samama Gulberg 1st floor, Office#105 Gulberg Greens, Islamabad.